F&Q

Popular Question

 -what is internet protocol television ?

Internet protocol television is a protocol that allows you to have television in your home through the Internet. All you need is an Intranet connection.

-what is the M3U file ?

The m3u file is a file format that is intended to store a list of addresses, usually of audio and/or video files. For us, the channels, VOD and other contents that we provide you with.

-what is the MAC address and where to find ?

This is a series of letters and numbers (e.g. 8b:78:43:a1:b5:21) that identifies your TV set. Start the application on your SMART TV, and it will display on the interface

Payment Question

-how to pay for my iptv subscription ?

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-What Payment Methods Are Available ?

Our payment methods include Paypal and credit card (VISA/MasterCard), processed securely through our service providers.

-Are you familiar with the Payment Services Directive ?

The Payment Services Directive is an Us and Eu law that requires companies to accept electronic payments. It also defines requirements for payment service providers and how they should operate. The interviewer may ask this question to see if you have experience working with similar directive or regulations in your country.

Service Question

-How long will it take for my to be delivered ?

Subscriptions are delivered within 24 hours.

-How do i put my chains into service?

Once your rights are activated, we will send you an email with the configuration steps according to the device you have: smart TV, Smartphone, iPhone, PC, etc

-My channels are not working?

We make sure to provide you with a high level of service at deeply discounted rates. So please keep that in mind first and foremost.

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